h777 Privacy Policy – How We Protect Your Data

h777 ("we," "us," "our" or "the Platform") operates h777.pw and the h777 mobile app as an online gaming platform serving players in Pakistan. We understand that your personal data is important to you and we are committed to handling it responsibly, transparently and securely.

This Privacy Policy sets out what personal information we collect from you, the purposes for which we collect and use it, how long we retain it, who we may share it with, and the rights you have in relation to your own data. This policy should be read alongside our Terms and Conditions and Responsible Gaming policy, both of which form part of your agreement with h777.

We only collect the personal data that is genuinely necessary to provide our services. We do not collect data speculatively or for purposes we have not disclosed. If the way we handle data changes in any material way, we will update this policy and notify registered players accordingly.

By using h777, you confirm that you are at least 18 years of age and that you consent to the data practices described in this policy. If you do not agree with any part of this policy, please discontinue use of the platform and contact our support team to close your account.

h777 collects personal data through several channels — directly from you when you register and use the platform, automatically as you interact with our systems, and occasionally from third-party verification services. Here is a breakdown of what we collect and why:

Registration & Identity Data

• Full name, date of birth and gender (to verify your identity and confirm eligibility)
• Mobile phone number and email address (for account communications and security alerts)
• CNIC (National Identity Card) number and a copy of your identity document when KYC verification is required
• Proof of address documentation where enhanced verification is needed

Account & Activity Data

• Login history, session times and device information used to access your account
• Betting history, game activity, deposit and withdrawal records
• Bonus and promotion activity linked to your account
• Communication records between you and h777 support

Technical & Device Data

• IP address, browser type, operating system and device identifiers
• Pages visited, time spent on platform and navigation patterns (used for performance monitoring and fraud detection)
• App version and crash/error reports if you use the h777 mobile application

Financial Data

• Payment method details used for deposits and withdrawals (JazzCash account number, Easypaisa number, bank account details, card details as relevant)
• Transaction amounts, dates and statuses

Every piece of data we collect is used for a specific, legitimate purpose. The table below summarises our primary data use cases:

We do not use your personal data for automated decision-making that produces significant legal effects on you without human review. If a decision about your account is made based on automated analysis (such as a fraud flag), a member of our team will review the case before any permanent action is taken.

h777 does not sell your personal data to anyone. We share your data only in the following limited and necessary circumstances:

• Payment processors: When you make a deposit or request a withdrawal, relevant financial data is shared with payment service providers (such as JazzCash, Easypaisa, Raast or our banking partners) solely to complete the transaction.
• Identity verification providers: When KYC checks are required, your identification documents may be processed by a third-party verification service. These providers are contractually bound to handle your data securely and to use it only for verification purposes.
• Game providers: Certain game providers may receive anonymised session data to support their own fairness and security monitoring. No personally identifiable information is shared with game providers beyond what is strictly necessary.
• Legal & regulatory obligations: If required by applicable law, court order or a legitimate request from a competent authority, we may disclose account information. We will only do so to the extent required and will, where legally permitted, notify the account holder.
• Anti-fraud networks: In cases of confirmed or strongly suspected fraud, we may share relevant data with other platforms or financial institutions to prevent further harm.

All third parties with whom we share personal data are required to maintain appropriate data security standards and to use the data only for the purposes for which it was shared. We do not share your data with advertisers, data brokers or any party for commercial marketing purposes.

h777 uses cookies and similar tracking technologies to make the platform work properly and to improve your experience. Cookies are small text files stored on your device when you visit a website. They allow us to remember your preferences, keep you logged in securely and understand how the platform is being used.

We use the following types of cookies:

• Essential cookies: These are necessary for core platform functionality — such as keeping you logged in during a session and ensuring your deposits and bets are processed correctly. These cookies cannot be disabled without affecting how the platform works.
• Analytics cookies: These help us understand which pages and features are used most, where users experience problems and how the platform can be improved. Analytics data is aggregated and anonymised.
• Security cookies: Used to detect fraudulent behaviour, suspicious login attempts and account activity that falls outside normal patterns.
• Preference cookies: These remember settings such as your language preference, notification choices and display settings so you do not have to reset them each visit.

You can adjust your browser settings to refuse or delete cookies, but please be aware that doing so may affect the functionality of the h777 platform — particularly features that require an active login session. The h777 mobile app uses equivalent device-level identifiers for the same purposes.

h777 retains personal data only for as long as it is necessary for the purposes set out in this policy or as required by applicable obligations. Our general retention approach is as follows:

• Active account data: Retained for the full duration of your account being active on the platform.
• Transaction and financial records: Retained for a minimum period after account closure for financial record-keeping and audit purposes.
• KYC and identity documents: Retained for the period required by anti-money laundering obligations, then securely deleted.
• Support communications: Retained for a reasonable period after the relevant issue is resolved, to allow for dispute reference if needed.
• Closed or banned accounts: Core account and transaction data is retained for a defined period after closure to allow investigation of any disputes, chargebacks or fraud claims that may arise post-closure.

When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to any individual. If you would like to know more about the specific retention period applicable to your data, contact our support team.

Protecting your personal data from unauthorised access, loss or misuse is something we invest in seriously. h777 employs multiple layers of technical and operational security to keep your information safe:

• All data transmitted between your device and h777 servers is encrypted using TLS (Transport Layer Security).
• Passwords are stored using strong one-way hashing — h777 staff cannot view your password.
• Access to player data within h777's internal systems is restricted on a need-to-know basis. Staff who do not need access to personal data to perform their role do not have it.
• Systems are monitored continuously for unusual access patterns, intrusion attempts and data anomalies.
• Regular internal security reviews and updates are carried out to address emerging threats.

While we take every reasonable measure to protect your data, no system connected to the internet can guarantee absolute security. You also play an important role in keeping your account secure — never share your login credentials with anyone, and contact support immediately if you suspect your account has been compromised.

As a player on h777, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team — we aim to respond to all data requests promptly.

• Right to access: You can request a copy of the personal data h777 holds about you. We will provide this in a clear and readable format.
• Right to correction: If any of your personal data is inaccurate or incomplete, you can ask us to correct it. Some corrections may require verification documentation.
• Right to deletion: In certain circumstances, you can request that your personal data be deleted. Note that we may be required to retain some data for legal or financial record-keeping purposes even after an account is closed.
• Right to restrict processing: You can ask us to limit how we use your data in certain situations — for example, while a dispute about accuracy is being investigated.
• Right to withdraw consent: Where we process data based on your consent (such as for marketing communications), you can withdraw that consent at any time. Withdrawal of consent does not affect processing that took place before withdrawal.
• Right to account closure: You can request voluntary account closure at any time. Contact support and we will process your request promptly, including the return of any eligible balance after standard checks.

h777 will not discriminate against any player who exercises their data rights. Exercising your rights will not affect the quality of service you receive.

h777 is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. All registrations are subject to age verification, and we reserve the right to request identity documents to confirm a player's age at any point.

If we discover — through our own checks or through a third-party report — that a player under 18 has registered an account, we will immediately close that account, delete the associated personal data (except where retention is required by law), and return any unplayed deposits to the relevant payment source where this is possible.

Parents and guardians who are concerned that a minor may have accessed h777 are encouraged to contact our support team immediately. We treat such reports seriously and act on them without delay.

All financial transactions on h777 are handled in PKR through payment channels that are familiar to Pakistani users — including JazzCash, Easypaisa, Raast, bank transfer, debit cards and mobile wallets. We apply the following data practices specifically to payment-related information:

• Your payment method details are collected solely to process the transactions you initiate. They are transmitted over encrypted connections and are not stored on h777 servers in full.
• Transaction histories are kept for record-keeping, dispute resolution and anti-fraud purposes. You can view your own transaction history at any time through your account.
• h777 does not store full card numbers. Card payments are tokenised by our payment processor — h777 receives only a reference token that allows us to process future transactions without storing sensitive card data.
• If a chargeback or payment dispute is raised, h777 may share relevant transaction evidence with the payment provider involved in the dispute.
• Withdrawals are only processed to payment methods that have been verified as belonging to the account holder. This is a fraud prevention measure and cannot be waived.

If you notice any transaction on your h777 account that you did not authorise, contact support immediately. We will investigate and take appropriate action, which may include temporarily restricting your account while the investigation is underway.

h777 may update this Privacy Policy from time to time to reflect changes in how we operate, the services we offer or applicable data protection standards. When we make material changes, we will notify registered players via their registered contact details or through a prominent notice on the platform.

The "Last Updated" date at the top of this page will always reflect when the policy was most recently revised. We encourage all players to check this page periodically so they are aware of the current version. Continued use of h777 after an updated Privacy Policy has been posted constitutes acceptance of the revised terms.

If you disagree with any change to this policy, you should stop using the platform and contact our support team to request account closure. We will handle such requests in line with the account closure process described in our Terms and Conditions.

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or wish to raise a concern about how your personal information has been handled, please get in touch with our support team. We are happy to help and will respond to all privacy-related enquiries promptly.

You can reach h777 support through the live chat feature available within the platform or the h777 app, or by emailing us at the address below: